Email Updates for January 29

All faculty, staff, and most adjunct email accounts have been migrated

For Adjunct Faculty not yet migrated, email is being delivered to your “new” mailbox accessed via Faculty/Staff/Student Email link on the MySAU portal.  When the migration is complete, your past email will also appear in your “new” mailbox.

If you were  using the Outlook program to view your email prior to the migration, you can continue to use Outlook to access your email after being migrated. Instructions are found here

All Rooms and ‘generic’ email accounts (like have been migrated

If you need to access a generic email account through your Outlook, instructions are found below:

If you are a room approver, please email with your name and the rooms for which you are the approver.

Migrating Shared Calendars

We are currently working to migrate all Shared Calendars.

Fixing Email ‘Undeliverable’ errors

If you are emailing other faculty or staff and are getting “Undeliverable” errors, please follow these steps before calling the Help Desk.

  1. Open Outlook
  2. Click on the orange File tab
  3. Click on the options button on the left
  4. Click on the mail tab
  5. Scroll down and look for the “Empty Auto-Complete List” button. Click it.
  6. Click “Yes” on the confirmation dialog box.

Mac Users with Outlook

Follow the steps listed here.

Mobile Device Configuration

iOS Devices using the built-in Mail App

iOS or Android using the Outlook app available from the App Store or Google Play Store

Computer Requirements


ID Cards

Spring Arbor University Support

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Our Services

Computer Labs

We have 5 labs for students to use with resources such as printers, scanners, Macs and PCs. And coffee. Yes, coffee!

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Storage Space

Students have 300 MB for file storage. Learn more about SAU’s system so you don’t lose important papers and projects.

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Contact an office directly for specific non-technical questions such as registration, financial aid, etc.

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Computer Repair Center

  • Does your computer have a virus or spam? Is it sluggish or just not working? We can give you a hand.

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Zoom Video Conference

Find training materials and support for using our web-conferencing software, Zoom.

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Wi-Fi is available in all residence halls, public areas, and most classrooms on the main campus.

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