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Myrtle Soars into Human Resources


Elaine Klop was appreciated for:

“Just thought I would send Myrtle your way to let you know how much I appreciate you! Your kind way & depth of knowledge of your job makes it easy to ask questions & get answers. Sometimes the quiet behind the scenes jobs go somewhat unnoticed but I know without you some of us wouldn’t get paid! Thanks for all you do & for your loving servant’s heart!” 

Myrtle Flys into the Music Department

photoDiane Kintigh received Myrtle.

What was said about Diane:

“I appreciate you! You do a great job working with our students and faculty. Your close attention to details…who is a music major….who isn’t a music major…who is in what music group… and making sure everyone is in the correct placement, is amazing. (Not to mention keeping all of the music faculty on track! 🙂 )You do all of this with a warm smile and a heart for the students. Your hard work and positive attitude is a great example for your students, faculty, and staff. You are awesome!”



Myrtle Registers in for Appreciation



Sharon was recognized for her hard work. See below for what was said about Sharon.

“I appreciate Sharon’s attentiveness to detail, her timely response to questions and reports, and her ability to give and receive sarcasm (a very important trait, in my book :). She has had many hurdles recently both at home and work with aging parents, an office move, and many staffing changes: yet she greets me with a smile and a readiness to meet any of the academic needs I may have. Thank you Sharon for your service, and your friendship.”

Myrtle Develops More Appreciation Student Development & Learning

photoWhat was said about Steve:

“Thank you for all of your hard work during NSO and throughout the year. Your service to our staff is impeccable. Whether it is going out of your way to help a coworker on the weekend or talking to a student about his/her choices and life , your “boots on the ground” approach changes lives. Keep up the amazing work!”

Myrtle Lands in Admissions


Sarah Thompson SAPA Myrtle award


Myrtle flew to Sarah Thompson’s office to deliver an important message:

“Those of us in the School of Education appreciate the hard work of Sarah Thompson and her role in admissions.  Sarah continues to work closely with students who are interested in pursuing teacher certification.  She is diligent and detailed in her work to make sure these students are set up with the correct courses based on the area in which they would like to certify.  Sarah has been intentional about meeting with School of Education personnel to learn more about the teacher education program so that she can address questions from prospective students and their parents about our program.    I appreciate Sarah’s hard work in recruiting students to Spring Arbor University.  Thank you, Sarah!”

Myrtle Soars into the School of Education



Myrtle visited Julie Zeller in the School of Education and the message she brought was:
Julie Zeller has always been a pleasure to work with.  Her attitude always seems to be upbeat, even when she is in a hurry and needs something done quickly.  She has never gotten upset with me when I was unable to get what she wanted done in the timeframe she hoped for.  I’ve worked with her many years, starting when she worked in the Registrar’s Office in the basement of Muffitt.  She has always been thankful when I do something for her and made me feel appreciated.  Thank you for your pleasant attitude and being a good example of a Christ-like servant at SAU.” 

Thank you for your hard work Julie!



Myrtle Returns to Technology Services

Myrtle and Mark W.


Myrtle made another move this week, this time with a return flight to Technology Services.  She landed on the desk of Sr. Programmer Analyst, Mark Wesseling.  Here’s what was said in appreciation of Mark:

“I have long appreciated Mark Wesseling’s assistance with tech issues and questions when I’ve been stuck on something in CARS or my BusinessMap software. That appreciation and gratitude has multiplied since I started my new position in January – receipting gifts and updating database records. Mark is always quick to respond to my questions, talks me through correcting my (often very creative) mistakes and is always pleasant, calm and infinitely patient.  Thank you so much Mark!”

Congratulations, Mark!

Myrtle Advances to Lynne Markiewicz

Myrtle and Lynne M.

Myrtle made another move this week, this time to the desk of Lynne Markiewicz, Stewardship Services Coordinator.

Here is what was said in appreciation of Lynne:

“Lynne’s great attitude and infectious smile are always uplifting to me.  She stepped into her new role in the Advancement Office as Coordinator of Stewardship Services with such a great attitude.  I so appreciate how quickly and kindly she responds to all my requests and questions.  Thank you Lynne for all that you do for SAU!”

Congratulations, Lynne!

Myrtle Returns from the Archives!

Myrtle and Jennifer

Myrtle and Jennifer

After spending last week with Susan in the Archives, this week Myrtle made a leap into the digital age in order to visit Jennifer Simmons who serves SAU as the Assistant Controller.

Here is what was said in appreciation of Jennifer:

“Jennifer is a “blessing” in the Arbor.   Shortly after she came to work at SAU, a former co-worker of Jennifer’s told me that SAU is very blessed to have Jennifer as an employee.  I wholeheartedly agree.  Jennifer, Assistant Controller, was a tremendous help to me as I transitioned my credit card reporting to the online system.  She worked with me to be sure the reporting process met my needs and the needs of my department.  And, she is still tweaking for me.  Jennifer’s positive attitude is heartfelt, reflected both in her daily life and spiritual journey.

Thank you Jennifer for including us in your Journey!!”

Congratulations Jennifer!

Myrtle Travels Back in Time

Myrtle and Susan

After her radio debut, Myrtle made a move to the White Library and landed on the desk of Library Acquisitions Technician and Archivist, Susan Panak.

Here is what was said in appreciation of Susan:

“Susan is amazing at her job! Her love for history and Spring Arbor University comes through in her diligent work in the Archives. 2013 was a milestone year for SAU Radio as we celebrated 50 years of broadcasting. She helped us sort through all sorts of files and artifacts to create an awesome display just in time for our Radio Open House last fall. You can see her awesome work in the ever-changing display case on the main level of the library, as well as in the cases located in the Archives room downstairs. Thanks Susan for your hard work and for keeping the stories of SAU alive!”

Congratulations, Susan!

Myrtle Isn’t Just “In the Air” She’s “On the Air”


Myrtle made her radio Debut last week with a visit to Home.FM Program Director, Tonya Hernandez.

Here is what was said in appreciation of Tonya:

“Myrtle A. Duck spreads her wings and takes flight to home, that is! Myrtle heard about the work that Tonya Hernandez is doing in the SAU Radio offices. Tonya is involved in students’ lives by encouraging them to be all they can be as they work for the radio station. Teaching and modeling what it means to have a “real” job is an above and beyond part of Tonya’s responsibilities as radio program director here at SAU. Good job Tonya.”

Congratulations, Tonya!

Myrtle Sweeps Over to Dave McCullum

Myrtle and Dave

Last week, Myrtle made another move over to the Physical Plant and into the hands of Dave McCullum.

Here is what was said in appreciation of Dave:

“Dave McCallum, thanks for being such an awesome person of God!  Many people:   students, staff and faculty have been blessed by your example.  You probably don’t have any idea how much God has used you to bless the lives of others!  Thank you for your work at SAU!”

Congratulations Dave!

Myrtle the Duck “Connects” with Barb Coleman

Myrtle and Barb

The Academic Student Connections offices may have moved recently, but that didn’t keep Myrtle from finding her way to the desk of Barb Coleman, Coordinator of Academic Student Connections and Student Disability Services.

Here is what was said in appreciation of Barb:

“Barb Coleman has a heart for students and is a positive influence on our campus as she cares and guides students who visit Academic Student Connections.  She knows her stuff and creates an environment that keeps students enrolled at SAU.  She is always warm & friendly, helpful & pleasant, and sweet!  We are blessed to have Barb as a member of the Spring Arbor University community!”

Congratulations, Barb!

Myrtle Springs Into Admissions

Myrtle and Randy (2)

Myrtle is on the move again!   This week she has made her way back through the doors of the  Admissions office and into the chair of Randy Comfort, Executive Director of Admissions.

Here’s what was said in appreciation of Randy:


I admire your caring personality with your team and with everyone you meet. You listen intently and convey great care and respect in every matter. It has been a great joy of mine to work with you on a couple large projects at SAU because your focus and attention to details are incredible. Your sense of humor and light-hearted spirit has made challenging issues manageable. We are blessed at SAU to have you represent the “face” of our school. You are truly an ambassador for Christ. God bless you!!

Congratulations, Randy!

Myrtle Logs-In at Technology Services

Myrtle photo

After her first Virtual visit to the Metro Detroit Site, Myrtle logged in at Technology Services and is currently in the care of Cynthia Churchwell, Director of Project Management and Academic Technology.

Here is what was said in appreciation of Cynthia:

“Thank you so much for holding my hand and leading me through this new frontier known as distance technology. Thanks to your gentle prodding, teaching and encouragement, I have successfully concluded my first ever Go-to-Meeting and I am looking forward to more! You always answered every question promptly, and eased any anxiety (well, most of them any way!). Most importantly, you never made me feel my questions were “dumb!” Even when technology failed, you remained a calm in the midst of the storm. Your competence and character shine in all you do! I see Jesus in you! Thanks for being a blessing and for your servant leadership. Your vision and passion are not unnoticed. Until I call again with another question, God bless! “

Congratulations, Cynthia!

Myrtle Makes Her First “Virtual Visit” at the Metro Detroit Site

Myrtle and Carolyn

Myrtle took a “virtual flight” off campus and ended up in Metro Detroit on the “desktop” of Carolyn Watson, Coordinator of Faculty Services for the East Region.

Here is what was said in appreciation of Carolyn:

Thank you for your diligence, promptness, attention to detail, and above all, your sense of humor!  I know I can count on you for answers or guidance (or an adjunct).  I appreciate your positive attitude, kindness, and willingness to help out with whatever is needed.  It is such a pleasure working with you, Carolyn!

Congratulations on receiving Myrtle!

Myrtle Heads to South Campus

Myrtle and Janice

Today Myrtle flew south, south campus that is, to the desk of Janice Morrison, Coordinator of Weekend College and Program Records and Undergraduate Scheduling Specialist for  External Programs.

Here is what was said in appreciation of Janice:

“Thank-you for all the many ways you serve SAU.  From cohort calendars to faculty assignments to week-end college to many other small ways.  And for doing all this with a smile and a willing spirit.  You are a blessing to the Spring Arbor family!!!”

Congratulations, Janice!

Myrtle Makes Her Way Back to Technology Services

Myrtle and Lisa

Today, Myrtle made her way back to Technology Services and landed on the desk of Lisa Brook, Senior Programmer Analyst.  Here is what was said in appreciation of Lisa:

“You are getting Myrtle because I appreciate your helpful spirit — your patience in educating me about processes — and the role you assume, that is CRUCIAL to everyone at SAU, even though they don’t know it!”

Congratulations, Lisa!

Myrtle Visits Instructional Design

Myrtle and Gwen

Myrtle moved on to Instructional Design, landing on the desk of Gwen Hersha.  Here is what was said in appreciation of Gwen:

“You have been a great source of encouragement, support, help and have been a challenger to fellow staff, faculty and students.   During your years as SAPA president, you were a humble leader and joyous motivator.   Your love for the Lord, SAU and people radiates through your life.   Thanks, Gwen, for being YOU and serving SAU with dedication and love.”  

Congratulations, Gwen!

Myrtle Heads to the Business Office

Myrtle and Donna

This week, Myrtle landed on the desk of Donna Bentle, Accounts Payable Clerk in the Business Office.  Here is what was said in appreciation of Donna:

“I really appreciate your patience, diligence, and positive attitude toward handling billing questions and processes.  It is always a pleasure to work with you here at SAU!”

Congratulations, Donna!

Myrtle Visits Aaron Sanford

Myrtle and Aaron

Last week, Myrtle visited Aaron Sanford, A/V Services Coordinator.  Here is what was said in appreciation of Aaron:

“Aaron is a great example of a servant.  He is always willing to serve, willing to do whatever it takes at any time in order to get the job done.  His hard work helps make SAU excellent!”

Congratulations, Aaron!

Myrtle Stops to “Chill” with Maintenance

Myrtle and Bruce


Maintenance Technician, Bruce Heaten is the latest recipient of Myrtle.  Here is what was said in appreciation of Bruce:


Ever since I came from Kenya to Spring Arbor University, I started working in custodial/maintenance for my part time job during the semester and full time job in the summer. I came to admire the sense of humor respect and hard work that you put into your job. You might not be appreciated enough but you guys do all the work that makes our jobs much easier.  I just wanted to say thank you for the fantastic job you do every day and all your crew members!!”

Congrats on this award, Bruce!

Myrtle Makes Her First Visit of 2014

Myrtle and Herbert1

Myrtle is starting the year off with a visit to Herbert Rotich, Financial Aid Technician/Counselor.  Here is what was said in appreciation of Herbert:


You are a true friend for SAU students and staff!

Financial Aid can be a mysterious and seemingly ever-changing process for me and my SAU Student Support teammates.  We often are at a loss as to how to best help students with financial inquiries; however we always know we can count on you for expert assistance! 

Your general kindness and willingness to help whenever contacted is very much appreciated.  You are a great example of the best SAU staff can be! 

Thank you for being our, ‘Go-To Guy,’ in the Financial Aid Office!

Myrtle Moves West

Myrtle and Terri S.

Myrtle made the long journey to “West Campus” in order to honor Terri Swihart, Student Support Specialist and Student Services Coordinator.  Here is what was said in appreciation of Terri:

“Hi Terri,

 Thank you for all the hard work, persistence, and attention to detail you exhibit every day as a Student Services Coordinator for SAU online.  Whether in plenty of time or in the nick of time, you always manage to get all the admission paperwork in for students wanting to enroll.  You’re a good example for keeping calm and always being pleasant even under pressure.  I appreciate you!

Congratulations, Terri!

Myrtle Moves Again

Myrtle and John

Myrtle moved again this week, this time making a pit stop on the desk of John Ball.  (Sorry, John, we will get that cleaned up for you.)

Here’s what was said in appreciation of John:

“I want you to know how much I appreciate your hard work for the SAU community.  You work diligently and with a cordial attitude.  It is a pleasure to work with you at SAU.  Also, I want to express my gratitude to your family for their service and sacrifice in the military.  You are all unsung heroes!!!!”

Congrats, John!

Myrtle Checks-In at Registration

Myrtle and Joan

This week Myrtle landed on the desk of Joan Croad, Academic Records Coordinator.

Here’s what was said in appreciation of Joan:

“Thank you for the great work you do for the University.  I appreciate the spirit in which you always respond to our requests for assistance, continuously positive and full of grace.  You always have the answers.  I see a servant’s heart in action!”

Congratulations on receiving Myrtle, Joan!

Myrtle Visits Dianna Harmon

Myrtle and Dianna

Last week Myrtle moved in to Dianna Harmon’s office!

Here is the note that Myrtle brought along:


Thank you for the work you do.  I have always appreciated your positive attitude and friendship.  Mostly though, I have appreciated what a wonderful example you are as a Christian woman and how you show your love for Christ in all you do!

God Bless”

Congratulations on receiving Myrtle, Dianna!

Myrtle Heads Northeast in December

Myrtle and Randy

This week Myrtle flew to the Northeast side of campus and ended up on the desk of Randy Rossman, Assistant Vice President for Human Resources.  Here is what was said in appreciation of Randy:

Thanks for all you do for SAU.  I can only imagine the difficult situations you must deal with as H.R. Director.  But one thing I am sure of is that you do so with the highest level of integrity…..I appreciate you.

Congratulations, Randy!

Myrtle Works Her Way Over to the Physical Plant

Myrtle and Matt

Today, Myrtle made her way over to the Physical Plant and into the hands of Matt Cousino, Maintenance Technician.  Here’s what was said in appreciation of Matt:

Dear Matt,

I appreciate your hard work, cheerful and caring attitude, and innovative spirit.  You always put in 110% into making the campus buildings sparkle and giving needed updates.  You stay late to clean up leaks and flooded places around campus.  You care for students, faculty, and staff alike.  You always say hello and will ask people how they are doing and truly mean it, and want a response.  I appreciate that you are always willing to help and seek a better process.  Keep up the great work!  Glad you are part of the SAU Team!

Congratulations, Matt!

Myrtle Waddles Back to the Business Office

Myrtle and Kristen

This week, Myrtle made her way back over to the Business Office and onto the desk of Kristen Hall.  Here is what was said about Kristen:

Dear Kristen, 

I hope you know that your assistance and understanding has always been appreciated.  I look forward to working with you again in the future.  Thank you for your dedication and hard work at SAU.  Have a blessed week and holiday season.


Congratulations on receiving Myrtle, Kristen!

Myrtle “Hits the Books” at White Library

Last week, Myrtle made her way to White Library.  Her destination was the desk of Lois Hunt, Circulation Supervisor.  Here is what was said in appreciation of Lois:

Dear Lois, 

Just wanted to let you know that I have always appreciated you and your work at SAU.  We are blessed to have you as part of our community.

Hope you have a wonderful week and a blessed Thanksgiving.

Congratulations, Lois!

Myrtle and Lois

Myrtle Rolls Into Admissions

Myrtle and Teresa

This week Myrtle moved on to the desk of Teresa Janson, Secretary/Receptionist for Enrollment Management.  Here is what was said in appreciation for Teresa:


I greatly appreciate your continual warm smile and your friendly attentive service to the members of the SAU community and our visitors.  Your welcoming, helpful spirit is so appreciated and means a lot.  Thanks so much!

Terri Reeves

Congratulations on your award, Teresa!

Terri Reeves Hosts Myrtle This Week

Myrtle and Terri

Myrtle has just landed on the desk of Terri Reeves, Coordinator of Conference Services.  Here is what was said in appreciation of Terri:


Thank you for giving 150% to every guest you bring to this campus and for making them feel at home.  Also for making the custodial department’s job easier while guests are here.  You are very much appreciated.

Thank you”

Tom Reynolds Recognized with the Myrtle Award

Myrtle and Tom R.

Earlier this week Tom Reynolds, Custodial Services Supervisor, was recognized with the Myrtle Appreciation Award.  Here is what was said about Tom:


I appreciate you and the attitude you convey no matter what the job.  You always are ready and willing to adjust to your schedule even if this happens on short notice.  Thank you for your wonderful spirit you convey in doing your job.  You are appreciated by me and so many, and you are an asset to the SAU community.”

Congratulations, Tom!

Myrtle Arrives at Academic Affiars

Myrtle and Grace Ann

This week Myrtle arrived on the desk of Grace Ann Bolton, Coordinator of Special Events and Secretary at Academic Affairs.  Here is what was said in appreciation for Grace Ann:

Thank you for always displaying a Christ-like attitude in all that you do here at SAU.  Your kind and joyful heart is a blessing to me! I appreciate your attentive and Quick responses when questions and needs arise.  Thank you for your faithful service at SAU!

Congratulations on your award, Grace Ann!

Myrtle Pays a Visit to Human Resources

Myrtle and Mary M.

This week, Myrtle paid a visit to Mary Metcalf in Human Resources.  Here is what was said in appreciation for Mary:

“In recognition and appreciation for all the times you’ve helped me and many others with questions and concerns regarding SAU benefits.  For your quiet manner, explaining complicated issues in simple to understand terms, and doing so with a smile.  Thanks for always going above and beyond!!  SAU is blessed to have you!!”

Thanks for all you do, Mary!

Myrtle Touches Down in the Athletic Department

Myrtle and Julie M.

Last Friday, Myrtle touched down in the Athletic Department (yes, even though we don’t have a football team here at SAU, that was intended to be a pun).  Julie McCourtie, Secretary of the Athletic Department was honored for the great work she does with all of our athletic teams and events.

Here is what  was said about Julie:

“Julie does an amazing job with faculty, staff and students at the Fieldhouse. She always has a smile on her face and is willing to help out in any way that she can. Thank you Julie for your continued service at SAU.”

Sue Hatt Receives Myrtle via “Air Mail”

Myrtle and Sue H.

Myrtle flew over to M & D to pay a visit to Sue Hatt, Duplicating Services Assistant.  Here is what was said in appreciation of Sue:

October 10, 2013

Dear Sue,
I want you to have Myrtle as I believe you to be as pleasant and customer-service oriented as you are hardworking and proficient in the various hats you wear.

The variety of copying services you offer from plain 8 1/2×11 copying up to 11 x 17 copying; to making and binding notebooks and manuals to the making of posters, the wonderful color printing; from overseeing the student worker’s delivery of the campus mail, and facilitating the delivery of overseas mail, campus package mailing, and assisting with student pick up of their packages; and passing out mailbox keys. You juggle many tasks and are consistently calm and pleasant and helpful.

It’s a pleasure to work with you, Sue, you are an asset to the SAU operation.


Myrtle Arranges a Visit with Sharon Frantz

Myrtle and Sharon F.

Last week, Tom Zeller gave Myrtle to Sharon Frantz, Secretary for Global Studies and Initiatives.

Tom has this to say about Sharon:

“Sharon works tirelessly for the Cross Cultural Department arranging the visiting scholars schedules, housing and personal needs. She also makes all the arrangements for our scholars as they travel to other countries. Sharon is ALWAYS gracious no matter how busy she is.”

Thank you Sharon for all you do!

Tom Zeller Receives Myrlte

Myrtle and Tom

Today, Myrtle paid a visit to Tom Zeller, Supervisor of Maintenance Services.  Here’s what was said in appreciation of Tom:

“Tom goes above and beyond to help out staff & students. We appreciate his willingness to help out anytime that he can. He does an great job and always has a smile on his face. Thank you again for all you do for everyone here at SAU.”

Great Job, Tom!

Myrtle lands in Registration

Myrtle and Leslie

Last week, Leslie Paruch, Academic Records Coordinator, was honored for her “over-the-top service to staff and students.”

Great work, Leslie!


Myrtle Swoops Into SAU’s Business Office

Myrtle and Penny

Penny Pletcher, Coordinator of Student Accounts, was awarded with Myrtle this week.  Here is what was said in appreciation of Penny:

“I do so appreciate all you do and this sweet recognition is one way to let you know!  Thank you for all you do for everyone and your gentle spirit when you do work with the students.  For all the Students……you really make their day!  And from me: You are awarded Myrtle!”

Congratulations, Penny!  Thanks for all you do here at SAU!

Deb Scripter Recognized With A Visit From Myrtle

Myrtle and Deb

Myrtle made a stop in the HR office this week!  Deb Scripter, Director of Payroll Services and Student Employment, was recognized for a job well done.  Here is what was said in appreciation of Deb:

“I am recognizing Deb Scripter for the amazing work she does in managing the SAU payroll.  Generating the faculty, staff, and student payrolls every month is a complex process to manage. She does so with great accuracy  and attention to detail.  Thanks to Deb, we all receive our pay on a consistent and accurate basis.”

Thanks for all you do for everyone at SAU, Deb!

Myrtle moves on to Technology Services

Myrtle and Paul Beach

This week, Myrtle was given to Paul Beach, Data Warehouse Architect,  in appreciation for his help in bringing the Financial Aid Office into the 21st Century.  Paul is always ready and willing to help with programming issues and quickly get’s things up and running again when they are broken.

Congratulations, Paul!

Myrtle Makes Her First Stop in Financial Aid

Myrtle and Paul B.


Congratulations to Paul Bettenga, Financial Aid Technician/Counselor, who became the very first recipient of Myrtle the “Appreciation” Duck!  Here’s what people had to say to Paul:


We just wanted to let you know we have SOOOOO appreciated all of your hard work the past couple of months. We know you have been working like crazy trying to cover for everyone and get everything done. You’ve done an amazing job! And have had a good good attitude to boot! Thank you for helping make our jobs easier. 🙂 You’re amazing!!! 

Introducing… Myrtle A. Duck

Myrtle Duck

At the September SAPA meeting Myrtle A. Duck was introduced.  The “A” in her name stands for Appreciation.”  Myrtle is making her way around the offices of SAU, but she needs your help to get from office to office.

Rules for Myrtle the Duck

1.  You received Myrtle because someone wanted to appreciate you for what you do. Congratulations!

2.  Have someone in your office take a picture of you and Myrtle (send to Laura Tenney).

3.  Myrtle can be displayed on your desk for no more than 3 days.

4.  After 3 days, deliver Myrtle to another employee in a different department than your own.  Include a personal note explaining why you have chosen to show appreciation to that person.

5. Watch the SAPA website for pictures and updates on Myrtle’s travels around SAU.

We look forward to finding out where Myrtle will be next!