Woods, Robert H. “How Much Communication Is Enough in Online Courses?- Exploring the Relationship Between Frequency of Instructor- Initiated Personal Email and Learners’ Perceptions of and Participation in Online Learning.” International Journal of Instructional Media 29, no. 4 (December 2002): 377–394.
Abstract: The researcher, an online instructor at the graduate level, considered whether more frequent delivery of instructor-initiated personal (text-only) emails outside of required class discussion formats would result in more favorable student perceptions of the student/faculty relationship, higher student ratings of perceived sense of online community, and a higher degree of satisfaction with the overall learning experience than would less fequent delivery of such instructor-initiated personal emails. The researcher was also interested whether more frequent delivery of personal emails would result in higher levels of student participation in required group discussion formats. Results: regardless of the number of personal emails sent to students throughout the semester, a statistically significant difference between groups could not be identified along the lines of perceived sense of of community, satisfaction with the overall learning experience, or personal relationship with the instructor. More frequent delivery of personalized email did not increase the amount of student participation in required discussion formats. The same positive results were achieved whether the instructor sent two (2) or fifteen (15) personal emails. Explanations for the findings are offered along with suggestions for future research. Reprinted by permission of the publisher.
